WHAT MAKES US DIFFERENT At Steamex-Eastern our commitment is customer satisfaction, not just the bottom line profit. We know happy customers “spread the word” and the “bottom line” takes care of itself.
Our “Ad Rate” (The amount of advertising we do every year) is among the lowest in the industry. This can only be done with high customer referrals and a loyal base of returning customers. We take our time.
You will notice that we are in your home working a little longer than “high production” cleaners. With Steamex-Eastern, it is about how great we can get your carpets to look, not how fast we can get paid and out the door. On the day of scheduling we give you a 2 hour window of arrival and over 97% of the time we adhere to it. Steamex-Eastern has an A+ rating with the Better Business Bureau of Cincinnati as an Accredited Business.